Careers with ITS

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The University of Texas at Austin is a bold, ambitious leader. Ranked among the biggest and best research universities in the country, UT Austin is home to more than 51,000 students and 3,000 teaching faculty. Our core purpose is to transform lives for the benefit of society. We are committed to support the university’s research, education, and service mission.

Our Information Technology Services (ITS) environment is complex, diverse, and transforming. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Learn more about the Advantages of working in ITS.
 

Current ITS Job Openings

Strategic Initiatives

No open positions available at this time.

Campus Solutions

Senior Identity and Access Management (IAM) Engineer

The Senior Software Engineer will be a technical leader on the Identity and Access Management Team. They will play a significant role in advancing the strategic IAM goals for services and driving the implementation of solutions to meet campus IAM needs.

ServiceNow Architect

This position will be responsible to design, develop, test, and document ServiceNow flows, forms, reports, application configurations and adaptations to accomplish goals of user requests. It will also need to evaluate user requests for new or modified workflows to determine feasibility, cost and time required, and compatibility with current system.

Lead Software Engineer

This Lead Software Engineer will be a technical member of the Identity and Access Management (IAM) Team. They will play a significant role in advancing the strategic IAM goals for services and driving the implementation of solutions to meet campus IAM needs.

Customer Support Services

No open positions available at this time.

Financial and Business Services

No open positions available at this time.

Networking and Telecommunications

Network Analyst

The Network Analyst under supervision, implements and maintains network services. Uses knowledge of LAN/WAN systems to help plan maintain wired and wireless networks with guidance from network engineers. Tests and troubleshoots network systems to eliminate problems and make improvements.

Journey Cable Splicer

To provide journeyman skills for the fabrication, installation, operation, and routine or equipment in outside plant facilities. Responsible for the installation, repair and maintenance of fiber-optics and/or copper cable equipment in outside plant facilities. Fabricates, installs, operates and performs routine or emergency maintenance and/or repair of fiber-optics and/or copper cable in outside plant facilities. Splices copper and/or fiber-optic cable, terminates to terminal blocks and maintains air pressure in underground cable. Performs journey level work in a particular area of expertise as assigned. May perform related duties as assigned.

Senior Administrative Associate

This position provides Order Entry and Customer Service to ITS Networking/Telecommunications and OTS departments through, but not limited to, responsible accounting/billing knowledge and analytical skills for efficiently and accurately inputting, updating, and maintaining service orders.

Cloud Networking and Security Architect

This is a senior-level network engineering position in the ITS Core Networking team that will be responsible for setting technical and operational standards, designing, building, and operating systems and services in support of the University’s adoption of cloud services and network security systems.

University Data Center

Senior Systems Administrator

This position will provide world class system administration for the University of Texas access control and video management solutions to better foster a safe, secure and inclusive environment for the students, staff and faculty.

Office of Telecommunication Services

No open positions available at this time.


Student Employee Positions

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ITS is also a great place for students to find a part-time, on-campus job where they can develop customer service skills, help support the university mission, and get real professional experience. Student employee positions with ITS are often a stop along the path to a rewarding full-time information technology position at the university. Just to give you an idea of the possibilities that await, our current Director of Networking, Chief Information Security Officer, as well as a range of other staff titles in Applications, Networking, Systems, Customer Support Services, and the Information Security Office, all started out at the ITS Service Desk as student employees.

* Student employee positions are non-benefits earning, but you can earn yourself some state service credit!

Look for student positions in ITS (EID login required)