The responsibility of Campus Solutions is to implement, support, manage, and enhance the university's central IT systems infrastructure and to provide many IT services for the university.
Campus Solutions is organized into six units. Their responsibilities are outlined below:
Administrative Central Services
Maintains the infrastructure underlying much of the University’s administrative computing environment, including the mainframe, UTDirect web servers, and development tooling that delivers interactive applications for all students, faculty, staff, and retirees.
Emerging Technologies and Architecture
Dedicated group of IT professionals with a purpose of helping the university learn, explore, and pilot new technologies. Our team works closely with cloud providers such as Microsoft Azure, AWS, and Google to evaluate and find the best fit solution for the situation.
Provides virtualization and cloud computing operations, server storage management, database operation, Active Directory management, and an authentication infrastructure. Responsibilities also include providing connectivity management for many critical campus services.
Supports campus-wide messaging, collaboration, conferencing, Web and document management services. These include the Office 365 suite, UTmail, Zoom, Group Email, DocuSign and UT Web.
Identity and Access Management
Provides technologies and business processes that provide a digital identity environment to enable seamless online collaboration and stakeholder engagement, while maintaining the security and integrity of the university’s digital assets.
Responsibilities include identity life-cycle management, password management, authentication, multi-factor authentication, authorization, and directory services.
Web and Consulting Services
Provides solutions and consulting for web application development, content management, hosting, and web accessibility. Additionally, the team provides development and support of business process automation, including leveraging the ServiceNow platform.
Fee-based consulting includes application and website development; usability, content strategy, and information architecture; and business and process analysis.